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How Cheyanne Symone Built Momentum With Steady, Strategic Posting

Cheyanne Symone achieved a 35% average open rate and 25%+ increase in repeat purchases through strategic posting

Meet Cheyanne Symone

A Native American Fashion & Jewelry Brand With a Mission Beyond Style
Cheyanne Symone is more than a fashion and jewelry brand… it’s a movement blending modern elegance with Native American heritage. Each piece honors cultural traditions while empowering women to express themselves with authenticity and confidence.
Featured on major TV shows and backed by a large, loyal following, Cheyanne Symone goes beyond style with storytelling, cultural pride, and meaningful connections.

WHAT THEY DO

Create fashion and jewelry collections inspired by Native American heritage.

Launch seasonal designs that combine craftsmanship with modern aesthetics.

Share stories rooted in culture, creativity, and authenticity.

Deliver personalized shopping experiences through digital innovation.

Cheyanne Symone

The Challenge

BEAUTIFUL COLLECTIONS, BUT LIMITED CUSTOMER ENGAGEMENT

Before working with Tymflo, Cheyanne Symone faced common fashion marketing hurdles:

Inconsistency

Inconsistent communication with customers

1

Difficulty

Limited ability to showcase new collections effectively

2

Recognition

Lower-than-desired repeat purchase rates

3

Presence

Struggled to stand out in a crowded fashion marketplace

4

Strategy

Needed to build stronger customer relationships beyond transactions

5

Woman on couch working on laptop, detailing branded templates and targeted campaigns

PHASE 1

Building an Email Marketing Plan That Converts

We created a strategic email marketing program designed to keep the brand top-of-mind while driving consistent sales and loyalty.

WHAT WE DID

Developed branded, professionally designed templates reflecting the aesthetic

Created monthly newsletters with styling inspiration and product highlights

Launched targeted campaigns for seasonal collections, sales, and exclusives

Segmented content based on purchase history and subscriber behavior

Email Marketing Results

Before Campaign:

Infrequent, inconsistent email communication

Minimal segmentation and personalization

Low engagement and repeat sales

Open Rate

8%

Open Rate

Bounce

3.5%

Bounce Rate

Clicks

1%

Open Clicks

Unsubscribe

5%

Unsubscribe Rates

After Campaign:

Open Rate

38%

Open Rate

Clicks

0.84%

Open Clicks

Bounce

0.72%

Bounce Rate

Unsubscribe

0.00%

Unsubscribe Rates

25–35% average open rate (above fashion industry average of ~21%)

1–3% click-through rate on campaigns

Steady subscriber growth month-over-month

Measurable revenue directly tied to email campaigns

Styling guides, behind-the-scenes stories, and collection launches among top-performing content

What We Did

Brand Storytelling That Resonates

Introduced founder spotlights and behind-the-scenes creative process

Created emotional connection with brand values and vision

Shared lifestyle imagery that helped customers imagine products in their own wardrobe

Customer-Centered Personalization

Exclusive early access for loyal customers

Targeted offers and re-engagement campaigns for dormant subscribers

Clear, compelling CTAs driving traffic to product pages

Strategic Campaign Timing

Optimized send times based on customer engagement data

Seasonal and trend-driven campaigns aligned with buying behavior

Pre-launch sequences that boosted anticipation and sales

The Complete Results

HOW SOCIAL MEDIA BUILT BRAND RECOGNITION AND COMMUNITY

Email Marketing Impact

  25-35%

(above average) Open Rate

Repeat Purchases

25%+

increase

Subscriber Base

Steady

increase in Growth

Product Launches

Successful

Impact

Customer Engagement

8-11%

Click Rate

Sales Growth

Measurable

Sales Revenue Directly From Campaigns

What Made This Work

Visual storytelling approach, consistent brand voice, and data-driven optimization for email marketing conversion.
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If you’re ready to grow your specialty food business and connect with more customers, Tymflo can help. Book a discovery call or reach out directly, we’ll review your current strategy and show you clear steps to increase brand awareness and customer loyalty.

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